Terms and Conditions
Terms and Conditions for the Vintage Clothing Online Store
1. Acceptance of Terms and Conditions
1.1. By accessing and using this website, the user agrees to abide by and comply with all of the following Terms and Conditions. If these Terms are not accepted, please refrain from using the site.
2. Company Information
2.1. The website is owned and operated by Nicola Claudio Mincione, with registered office at Via Modigliani 18, Aversa, and VAT number 04730450618.
3. Products and Descriptions
3.1. We provide accurate descriptions of the products available on our website. However, product images may vary slightly from reality due to differences in computer monitors.
4. Prices and Payments
4.1. All prices are expressed in Euro and are subject to change without notice. Payments can be made through Apple Pay, Google Pay, Paypal, Shop Pay, and Credit Card.
5. Shipping and Returns
5.1. Refer to our shipping and returns policy for detailed information on delivery methods, delivery times, and return policies. Click here for shipping and returns policy.
6. Privacy and Personal Data
6.1. We handle personal data in compliance with Italian and European privacy laws. Refer to our privacy policy for further details.
7. Intellectual Property Rights
7.1. All content on the website, such as text, images, and graphics, is the exclusive property of Nicola Claudio Mincione and is protected by copyright laws.
8. Applicable Law and Jurisdiction
8.1. These Terms and Conditions are governed by Italian and European laws. In case of disputes, the competent court is the court of Naples North.
9. Changes to Terms and Conditions
9.1. We reserve the right to modify these Terms and Conditions at any time. Users are responsible for periodically checking the Terms and Conditions for any changes.
10. Contact Us
10.1. For any questions or comments regarding these Terms and Conditions, please contact us at the email address upvintage.business@gmail.com.
Shipping Policy
Delivery Times:
- Italy: Average delivery time: 2-3 days.
- Europe: Average delivery time: 4-5 days.
International shipping rates will be calculated at checkout.
Shipping time includes order processing and delivery. Shipments are not processed on weekends or during holidays, and no shipments are made on Sundays or other holidays.
Local taxes and customs fees may apply based on the order and the country of origin, for which upvintage.it is not responsible. Refusal to pay these fees will result in order cancellation. All shipping and customs fees associated will be deducted from any canceled and refunded orders.
Tracking service will be provided to allow customers to monitor the status of their shipment.
Return Policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. We will not refund items that have become broken or damaged after purchase. With some clothing being very delicate given its age, appropriate care must be taken with these items. If a fault was not mentioned or shown in the photos of the item, you are allowed to return your item for inspection and refund.
You must return your item with a note referencing your order number and name so we can process the return. We will process your return once it has been received and inspected.
If you are approved, then your refund will be processed, and the funds will be sent to your original method of payment. If your item(s) have clearly been used, returned in a poorer state than they were sent out, or returned to us after 30 days from the purchase date, we reserve the right to not process the refund.
Customers must return their order at their own cost.